Industry: Housing

Encodian Filer | General | Industry: Housing | Topic: Document & Records Management | Topic: SharePoint

When does AI document processing become tangible? A gas safety certificate example
ByKirsty Marsden 10 September 202610 September 2026

A practical guide to turning documents into trusted records and actions. AI document processing becomes tangible when it removes measurable manual effort, reduces risk or helps work move forward faster. If someone can describe a process as, “I open the document, work out what it is, find the correct record, capture the important information and…

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General | Industry: Housing | Topic: Document & Records Management | Topic: Dynamics 365

Manage your documents in D365 Where The Work Actually Happens
ByKirsty Marsden 7 May 20267 May 2026

Microsoft Dynamics CRM is where housing work happens. Tenant management, complaints, safeguarding, ASB, service interactions all of it lives in Dynamics. It is the system frontline teams rely on to do their jobs, under pressure, every day. Yet in many housing organisations, document and records management still sits somewhere else: legacy EDRM tools, network file…

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Encodian Filer | Industry: Housing | Topic: Document & Records Management | Topic: SharePoint

The Role Of AI in Social Housing & Why Clean Data Matters
ByKirsty Marsden 4 March 202610 September 2026

AI is like a Michelin star chef. It can do amazing things… but not with ingredients that have expired in 2014.

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Encodian Filer | Industry: Housing | Topic: Document & Records Management | Topic: SharePoint

Is Your Legacy EDRM a Cyber Risk?
ByKirsty Marsden 19 February 202619 February 2026

Aging EDRM systems, rising £3m+ breach costs, and escalating SAR workloads are creating a perfect storm for housing providers. Can your system tell you who accessed what, when and why?

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Encodian Filer | General | Industry: Housing | Topic: Document & Records Management

Case Study: Modernising Document and Records Management for a Major Housing Association
ByDan Kong 16 January 202616 January 2026

Background A prominent housing association located in the East of England and responsible for more than nineteen thousand homes began a programme to modernise how documents and records were managed across the organisation. Although one legacy electronic document and records management system had been structured effectively for some core tenant information, the broader document landscape had become…

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All Products | All Topics | Encodian Filer | Industry: Housing | Topic: Document & Records Management | Topic: SharePoint

Streamline Housing Association Document Management with Filer
ByEva Luna-Rose 24 July 20245 November 2025

Housing associations manage extensive records, from tenant information to maintenance logs. The need for efficient document management is critical to ensure compliance with regulations like GDPR, maintain data security, and provide high-quality tenant services. Inefficient systems can lead to compliance issues, data breaches, and operational inefficiencies, impacting overall service delivery. The digital transformation within the…

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End of content

Industry: Housing

When does AI document processing become tangible? A gas safety certificate example

Manage your documents in D365 Where The Work Actually Happens

The Role Of AI in Social Housing & Why Clean Data Matters

Is Your Legacy EDRM a Cyber Risk?

Case Study: Modernising Document and Records Management for a Major Housing Association

Streamline Housing Association Document Management with Filer

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