Filer for Intelligent Document Processing

Automatic Document Classification with Microsoft 365

  • Simple User Interface for reviews & exceptions
  • Supports text and numeric value extraction
  • Supports hand-written and digital text
  • Native integrations with Microsoft AI & LLMs

What is IDP?

Data is powerful, but only when structured and accessible. With the rise of Machine Learning and LLMs, the demand for clean, categorized data has surged, yet much of it remains locked in unstructured formats like PDFs. Intelligent Document Processing (IDP) enables the extraction, classification, and organization of data from a wide range of documents, from text-heavy records such as tenancy agreements, engineering drawings, and patient files to numeric documents like invoices and expense reports. By applying IDP, businesses can automate the processing and filing of these documents, reduce manual data entry, ensure compliance and unlock valuable insights for analytics.

Why use IDP?

Human error rates in manual data entry range from

1% to 5%

Incorrect or incomplete data costs businesses approximately

$3trillion

annually in the U.S alone

For standard invoice processing

61%

of labor time is associated to correcting mistakes

IDP Use Cases

Accelerating tax
filling and audit

Digitizing paper records with automatic classification

Extracting data from invoices and bank statements

Automatically processing insurance claims

Extracting data from forms

Improving fraud detection

Collecting ML training data

Assessing exams

Benefits

Improved User Experience

Digital Transformation

Accuracy and Performance

Enhanced Productivity

How IDP with Filer works

Step

1

Step 1

Pre-processing

Filer’s built-in IDP begins with standard pre-processing such as OCR, deskewing, despeckling, and noise reduction to enhance text accuracy. Filer’s own built-in capabilities deliver these high volume tasks at scale. Thus avoiding the unpredictable costs of an entirely consumption based model with Microsoft AI.

Step

2

Step 2

Extraction

Once pre-processing is complete, Filer seamlessly integrates with Microsoft AI Document Intelligence and LLMs. These advanced models can be trained to recognize and extract key information from documents, enabling automation of downstream tasks such as auto-filing, applying permissions and retention policies, or validating data. For example, cross-referencing invoice amounts with purchase order values. This intelligent automation streamlines workflows, enhances accuracy, and reduces manual effort.

Step

3

Step 3

Metadata Enhancement

While AI and LLMs continue to advance, achieving 100% accuracy remains a challenge. That’s why Filer is designed to enhance metadata by leveraging existing information from connected systems or data sources. For instance, if an AI model identifies that a document is linked to a specific supplier, Filer doesn’t rely on the model to extract all related details, like the supplier’s HQ address, if that data is already known. Instead, it automatically enriches the document using API integrations. This approach is more reliable, reduces dependency on complex AI tasks, and helps lower both operational costs and system complexity.

Step

4

Document & Metadata Output

The final step is to file the document for long-term storage. If you’re using Filer, this typically means storing it within Filer itself, which is built on SharePoint. Once the document has been classified and all relevant processes are complete, it’s automatically filed based on the extracted metadata. At this point, permissions, retention policies, and compliance rules are applied. If you need to send documents to another system, Filer’s API makes it easy, allowing you to export both the document properties and a JSON file containing the extracted data fields to any third-party platform.

Request your Filer demo

I agree with the privacy policy
Keep me up to date with news and product updates

Getting Your IT Team on Board?
Start Here

Ensure a smooth, secure, and efficient deployment of Filer with this essential IT guide. It covers everything your team needs to know, including:

  • How Filer is built—leveraging SharePoint & Azure for seamless integration.
  • The resources it uses—understand infrastructure, access requirements, and setup.
    Data security & compliance—how Filer keeps your files protected within Microsoft 365.

Download the guide now to get your IT team fully prepared!

Frequently Asked Questions

Does Filer replace SharePoint?

Not at all – SharePoint has some fantastic tools for productivity and collaboration you will still utilise.

What is Filer’s Data capture engine?

Power Apps or Microsoft Forms, in fact, anything! It’s fully integrated into Power Automate, allowing data to be consumed from pretty much anywhere.

Does Filer integrate with third-party systems?

Filer has an OpenAPI – almost all modern-day systems will be capable of API integrations.

Can I utilise the Power Platform with Filer?

Yes – Filer provides the ‘Send to Filer’ action which allows direct document and content submission from any source using Power Automate (which works with any Microsoft licensing).

Does Filer enable Subject Access Requests/GDPR compliance?

As part of the Microsoft 365 platform, you will be able to use Purview’s capabilities. In addition to this, Filer has the capability to redact and share specific documents with third parties with the Briefcase feature.

How does Filer secure my data?

All your data never leaves your Microsoft tenant and therefore, all your IT Governance settings apply to Filer.

What is Filer’s workflow engine?

We use Power Automate for Filer, our Microsoft Document Management System’s workflow engine.

When should I use Filer’s retention/policy management engine?

Only the higher tiers of Microsoft licensing such as E5 provide this out of the box where Filer would respect any configurations setup. Organisations without access to E5, would use Filer’s built-in engine which bridges this gap in functionality for E1 and E3 users.

Which AI or LLM models does Filer use for Intelligent Document Processing?

Filer uses a combination of Microsoft AI Document Intelligence, Microsoft OpenAI and functionality built directly into Filer. This mix allows customers to utilize the leading capabilities of Microsoft AI natively but with reduced costs by performing large scale operations locally with FIler such as OCR, Resize and Convert functions.

Resources to help you

End-to-end Digitisation

If you’re looking to digitise physical records, take a look at our end-to-end solution.

Learn more
Consultancy Services

Need support getting your SharePoint strategy started?

Learn more
Managing Legal Records

Learn how SharePoint can be used for managing Legal Records and Cases.

Learn more
EDRMS For Local Government

Find out how Local Government are using SharePoint for the electronic document and records management.

Learn more