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10 September 2026When does AI document processing become tangible? A gas safety certificate example
A practical guide to turning documents into trusted records and actions. AI document processing becomes tangible when it removes measurable…By Kirsty Marsden -
7 May 2026Manage your documents in D365 Where The Work Actually Happens
Microsoft Dynamics CRM is where housing work happens. Tenant management, complaints, safeguarding, ASB, service interactions all of it lives in…By Kirsty Marsden -
4 March 2026The Role Of AI in Social Housing & Why Clean Data Matters
AI is like a Michelin star chef. It can do amazing things… but not with ingredients that have expired in…By Kirsty Marsden -
19 February 2026Is Your Legacy EDRM a Cyber Risk?
Aging EDRM systems, rising £3m+ breach costs, and escalating SAR workloads are creating a perfect storm for housing providers. Can…By Kirsty Marsden -
16 January 2026Case Study: Modernising Document and Records Management for a Major Housing Association
Background A prominent housing association located in the East of England and responsible for more than nineteen thousand homes began a programme…By Dan Kong -
15 January 2026Cutting Dynamics 365 CRM and Model-Driven App Storage Costs: A Practical Guide with Filer
How to Reduce Your Dataverse Costs with Dynamics 365 or Model-Driven Apps. Smart Savings Without Compromising Compliance or User Experience …By Dan Kong -
12 November 2025Mizorix: Driving Innovation in Housing Associations with our Market-Leading EDRMS Filer
At Mizorix, we are deeply committed to empowering the housing association sector with cutting-edge Electronic Document and Records Management Systems…By Dan Kong -
31 October 2025US Municipal Government Drives Cost Savings By Centralizing File Shares, SharePoint and Paper Records
US Municipal Background · Population: ~118,214 residents · Area Served: 18.4 km² · Employees: 5,000 Providing Public Safety, Public Works,…By Dan Kong -
30 October 2025UK Local Authority Demonstrates Legacy EDRM Replacement With Microsoft 365 and Filer
The Challenge A UK local authority delivering essential services such as housing, education, social care, and environmental management required an…By Dan Kong -
30 October 2025US State Agency Transforms Document Management With Filer for Dynamics
State Government Agency Overview The Challenge The agency transitioned to a Dynamics 365 Customer Engagement (CE) solution to manage legal…By Dan Kong -
30 October 2025Filer empowers UK Council to maintain compliance across millions of physical and digital records
Council Overview The Challenge Over time, the Council accumulated millions of records, from critical social care files that inform ongoing…By Dan Kong -
9 October 2025How Can I Stop our Dynamics 365 CE Users From Reworking SharePoint URLs to Find Documents They Shouldn’t?
The Challenge: Granular Permissions vs. Flat Document Libraries Organizations using Dynamics 365 Customer Engagement (CE) often implement granular security models…By Dan Kong
